P20 Terms & Conditions — A Complete Guide to Using the Platform

p20 (hereinafter referred to as "we", "Platform", or "Site") is an online gaming and Sports Betting service provider. These Terms & Conditions (hereinafter "Terms") govern the relationship between you and p20— a legally binding agreement.

Below are definitions of key terms used in this document:

• "Member" or "You" — A person who is registered with p20 and using its services.
• "Services" — All gaming, betting, and related services provided through p20.
• "Account" — your registered personal profile and wallet on p20.
• "Bonus" — Additional credits or benefits provided as part of a promotional offer.

p20The following conditions must be met to open an account and use the services at:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Each individual may only A account. If multiple accounts are found, all of them will be closed.
• You must provide accurate and truthful information at the time of registration — providing false information will result in account termination.
• Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.
• If you notice any suspicious activity on your account, report it to p20 immediately.

KYC Verification

Prior to withdrawals or large transactions p20 May verify your identity. For this purpose, a national ID card, passport, or other government-issued document may be requested.

Deposit

p20currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. Deposits are generally credited to your account instantly.

• The payment method used for deposits must be your own — using someone else's payment method is strictly prohibited.
• If a deposit fails or an error occurs, please contact support immediately.
• In some cases, delays may occur due to payment processing — this is outside p20's control.

Withdraw

The minimum withdrawal amount is ৳500. Members who have completed KYC verification will receive faster withdrawals. Withdrawals are typically processed within 15 minutes to 24 hours.

p20 Regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are clearly stated on the offer page.

General Bonus Terms

• Specific requirements for bonus use Rollover or Wagering Requirement must be met.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonuses may only be used on games related to the method through which they were received.
• Bonuses are valid for a limited time only — they will be automatically cancelled upon expiry.
• Without any reason p20 We reserve the right to modify or cancel any bonus offer.

VIP & Loyalty Bonuses

To learn more about VIP program bonuses VIP Page See. Rollover does not apply to VIP bonus cashback.

p20The rules governing betting and gaming at are outlined below. These apply to both Sports Betting and casino games.

• Once a bet is placed, it generally cannot be changed or cancelled.
• If a technical error causes the outcome of a game to be uncertain p20 reserves the right to void bets and issue refunds.
• Odds may change during live betting events. The odds at the time of bet confirmation will apply.
• If a match or event is cancelled, the bet amount will be refunded.
• Game outcomes are determined by RNG and audited by a third party.

Maximum Win Limit

A maximum win limit applies to each game and betting type. This limit can be found on the relevant game page.

The following activities p20is strictly prohibited on p20. Violations will result in permanent account closure and all balances may be forfeited:

• Bonus Abuse — Exploiting loopholes or manipulating the bonus system for unfair advantage.
• Money Laundering — Using the platform for money laundering purposes.
• Collusion — Colluding with other players to influence game outcomes.
• Use of Bots or Software — Using automated software to manage games or betting.
• False Information — Attempting to verify an account using false identity or documents.
• Account Hacking — Attempting unauthorized access to another member's account.

p20 Firmly committed to responsible gaming. Gaming is entertainment — we provide various tools to ensure it stays that way:

• Deposit Limit — Set daily, weekly, or monthly deposit limits.
• Betting Limits — Set a maximum bet amount per session.
• Take a Break — Temporarily suspend your account for a set period.
• Self-Exclusion — Close your account permanently or for a specified period.

To learn more about Responsible Gaming, visit our Responsible Gaming Page See.

p20 Your personal information is treated with the utmost care. Your data is never sold or shared with any third party.

• We use SSL encryption to keep all your information secure.
• Your information is used solely for service delivery and legal compliance.
• Cookies and analytics data may be used to improve our services.

To read the full Privacy Policy Click Here।

In the following circumstances p20 The account may be suspended or closed, either temporarily or permanently:

• Breaching any provision of these Terms and Conditions.
• Registering or completing KYC verification using false information.
• If money laundering or fraud is suspected.
• Operating multiple accounts.
• At the member's own request (self-exclusion).

You may also request account closure at any time. Your actual balance will be returned after verification.

p20 Not liable for:

• Losses due to internet disconnection or technical errors.
• Delays or errors caused by third-party payment processors.
• Loss resulting from sharing your account login credentials with others.
• Service interruptions due to unexpected technical or system failures.

p20 reserves the right to modify, amend, or update these Terms & Conditions at any time. In the event of changes:

• Members will be notified by email or via the platform before any significant changes take effect.
• Updated terms take effect from the date they are published.
• Continued use of the service after any changes will be considered acceptance of the updated terms.

If you have any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@p20.site
• Live Chat: Available on the platform 24/7
• FAQs: FAQ Page View

Our team will reach out to you within 48 hours of receiving your complaint. Complex cases may take up to 7 business days.