Data Protection Policy

P20 Privacy Policy — How Your Information Is Collected and Protected

p20Your privacy is our top priority at . In this policy, we clearly outline what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
Your data is never sold to third parties — that is our commitment.
GDPR Compliant
256-bit SSL
Regular Security Audits
Data Deletion
Data Collection at a Glance
Data Type Purpose of Collection Third-Party Sharing Retention Period
Name & EmailAccount Creation & CommunicationNoFor the duration of your account
Mobile NumberVerification & SecurityNoFor the duration of your account
Payment InformationTransaction ProcessingGateway OnlyAs required by law
KYC DocumentsIdentity VerificationNo5 years
Cookie DataExperience ImprovementAnalytics30–365 days
Log FilesSecurity MonitoringNo90 Days
Section 01
Introduction & Scope

This Privacy Policy explains how p20 (https://p20.site) collects, uses, and safeguards your personal information. This policy p20Applies to 's website, mobile site, and all associated services.

When you p20by registering or using any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward English — so you always know exactly what we do with your information.

In this policy, "you" refers to any member or visitor. "We" or "p20" refers to the organisation operating p20.site.
Section 02
What information is collected

p20 may collect your information in a number of ways. We only gather what is strictly necessary to provide our services.

Information collected directly from you

  • Registration Information: Full name, email address, mobile number, date of birth, and username.
  • Identity verification information (KYC): A copy of your national ID, passport, or driving licence.
  • Payment Information: Mobile banking number (bKash/Nagad/Rocket). Card numbers are never stored directly on our servers.
  • Contact Information: Information you provide via support tickets, live chat, and email.

Automatically Collected Information

  • Log Files: IP address, browser type, operating system, and visit timestamps.
  • Device Information: Device ID, screen size, and network type.
  • Gaming Activity: Bet amounts, game history, and win/loss records.
  • Cookies & Tracking: Session cookies, performance cookies, and analytics data.
We never store your full payment card number, PIN, or account password. This information is always kept encrypted.
Section 03
How your information is used

Collected data is used solely for specific, clearly defined purposes. p20 Uses your information for the following purposes:

  • Account Management: To create, maintain, and secure your account.
  • Service Delivery: To ensure the smooth operation of gaming, betting, and payment services.
  • KYC Verification: To verify your identity and age, ensuring a safe environment.
  • Customer Support: To address your questions, complaints, and issues.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Promotional communications: To inform you about bonuses and offers, with your consent.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyze and improve the user experience.

We never share your information with third parties for marketing or advertising purposes without your explicit consent.

Section 04
Data Sharing & Disclosure

p20 Never sells your personal information. However, some information may be shared in the limited circumstances described below:

With Service Providers

Payment gateways (bKash, Nagad), game providers (Pragmatic Play, Evolution), and cloud hosting partners receive only the data necessary to deliver their respective services. They are contractually bound to comply with our Privacy Policy.

Legal obligations

Information may be disclosed when required by court order, government agency investigation, or anti-money laundering legislation.

p20 Never shares your personal information with advertisers, data brokers, or other casino platforms.
Section 05
Data Protection Measures

Protecting your data p20 Using industry-leading security practices:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Firewall protection: An advanced firewall system prevents unauthorized access.
  • Encrypted Database: All stored data is fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regularly tested by third-party security experts.
  • Staff Training: Every member of our team is trained in data protection.
No digital system is 100% impenetrable. For your own protection, always use a strong password and never share your login credentials with anyone.
Section 06
Cookie Policy

p20website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types & Usage

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Section 07
Your Data Rights

p20As a member of , you have the following rights regarding your data:

Right to access data
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Upon account closure, all data beyond what is legally required to be retained will be deleted.
Right to restrict processing
In certain circumstances, you may request that the processing of your data be restricted.
Data Portability
You may request a copy of your data in a readable format.
Right to Opt Out of Marketing
You can opt out of promotional emails or messages at any time.

To exercise these rights FAQ Page View or contact support.

Section 08
Child Protection Policy

p20's services are intended solely for individuals aged 18 and above. We never knowingly collect information from anyone under the age of 18.

If a minor has registered using false information and this comes to light, the account will be immediately closed and all associated data will be deleted.

If you believe a minor p20 is being used, please let us know at support@p20.site.
Section 09
Third-Party Services

p20 Some third-party services are used that operate under their own privacy policies. These include:

  • Payment Processors: bKash, Nagad, Rocket — these providers process payment-related information in accordance with their own privacy policies.
  • Game providers: Pragmatic Play, Evolution Gaming — receive the necessary data required to operate their games.
  • Analytics: Secure tools are used to analyze site performance.
  • Cloud Storage: Encrypted data stored in secure cloud services.

All third-party partners p20contractually bound to meet data protection requirements.

Section 10
Policy Updates

p20 reserves the right to amend or update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email or displayed on the platform.
  • Continued use of our services after any changes constitutes acceptance of the updated policy.
Section 11
Contact & Data Requests

For any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:

  • Email: privacy@p20.site
  • Support Email: support@p20.site
  • Live Chat: Available 24/7 on the platform

Requests for data deletion or correction are typically processed within 30 days.

For general enquiries FAQ Page See. To read the Terms & Conditions Click Here


Why trust p20 with your data?

Learn more about our security practices

End-to-End Encryption

Your data is fully encrypted from transmission to storage. No third party can access it.

Your data is never sold

Your personal information is never sold or rented to advertisers or any third party.

Regular Security Audits

Third-party security specialists regularly audit our systems and identify potential vulnerabilities.

You're in Full Control

You have full control to view, correct, or delete your data at any time. Submit a request whenever you need.

A Transparent Policy in Plain English

Our Privacy Policy is written in plain, straightforward language — not complex legal jargon — so everyone can understand it.

Dedicated Support

Our specialist support team is available 24/7 to assist with any data protection queries.

Your data is secure — join now

Welcome to p20's secure gaming world — your privacy is our responsibility

SSL protection, transparent policies & 24/7 support — all in one place p20 Here for you. Register for free.

By registering, you agree to our Privacy Policy · Responsible Gaming · For users aged 18+ only

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